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I believe we can all agree that small businesses, are only interested about growth. However, this growth also brings with it a requirement for better organizational skills and more efficient internal business processes with using CRM software for small business.

This post focuses on 5 of the best (and most well-known) CRM software for small business.

Three major benefits of using a CRM software

You’re still not convinced that your company needs a CRM software, are you ? First, let’s look at the advantages of this 5 crm software for small business.

1. Contact information

First, contacts, hence the name CRM (ou Customer Relationship Management). You should have a system in place to organize these data in a way that benefits you as your company’s clientele grows. This clear and tidy overall view of your connections will also make it easier for you to manage your sales process.

CRM system for small businesses

2. Sales reporting

You are assisted in maintaining an overall view of the performance of the sales by a variety of indicators, such as the calls made and the transactions recorded. It’s perfect for managing your pipeline.

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3. Customer segmentation

The focus of today’s sales teams and digital marketing experts is on a particular customer segmentation. This is helpful for personalization efforts as well as for segmenting prospects into different groups based on factors like the value of the business, where they are located, and more. This enables your sales team to concentrate a little bit more.

Top 10 of best CRM system for small businesses

Following are the top 10 CRM tools for small businesses.

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Salesmate CRM


You can speed up the sales process and give your customers a tailored experience with Salesmate CRM. Maintain effective contact management and keep a record of all related sales activities. This tool is also excellent for sending campaigns via electronic mail. Once you have clicked the Send button, you will know what is happening with your electronic mail. Small businesses will value Salesmate’s flexibility and evolution.

Price : starting at $12 per user per month.

Website address for this crm software for small business :

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2. Zoho

Even if we already included Zoho in our list of business software, thanks to the variety of editions it offers, small businesses can also use this program. In comparison to Insightly, Zoho provides a few more features for sales and marketing. It offers its users the ability to track website visitors, score prospects, view sales indicators (including pop-up notifications on prospects), and more. Notably, only the professional and enterprise editions have the majority of advanced features.

Price: Free version; Standard version; Professional version; Enterprise version; and more.

Web address for this crm software for small business :

3. Hubspot

HubSpot provides a completely free version of its CRM software, which is quite popular among small businesses. The program includes all of the fundamental CRM software features, allowing you to keep track of your business’s activities, including contacts and company profiles, attribute and follow transactions, and manage all of these data on a thorough board that is visible to everyone on the team. You now use HubSpot Sales, right? Additionally, you can use this CRM software to increase your incoming sales. Not to mention that HubSpot has numerous possibilities for integration with well-known programs like Microsoft Dynamics, Shopify, and SalesForce.

Price : free.

Web address for this crm software for small business :

4. Salesforce

SalesForce crm
Perhaps one of the most significant and widely used CRM programs available is SalesForce. Thankfully, SalesForce offers a fundamental edition for small businesses called Lightning Essentials. This software offers the user an advanced contact manager that incorporates email integration and follow-up reminders. It also has a wide range of integration and customization options.

Price : Lightning Professional ($75/month/user), Lightning Essentials ($25/month/user), and more.

Website for this crm software for small business :

5. Agile CRM


Agile CRM is a CRM software that is particularly intriguing in that it offers a wide range of features for large businesses, including personalized meetings, marketing automation with slide-and-deposit, and email reports. Additionally, this software manages widgets, a sizable plugin library, API-fueled integrations, and much more. However, the features offered by the free edition are somewhat constrained.

Price : Free for up to 10 users, or choose the startup package for 14,99 dollars per user per month.

Website address for this crm software for small business :

Think about it…

It’s time to start evaluating your options now that you are more informed about the small business CRM software solutions available to you.

Before making your choice, you may want to consider the following factors: the required technical implementation help, the required minimum levels of use, the social aspects, the costs, and, of course, the security characteristics now that the new RGPD is in place.

As we mentioned earlier in this article, the possibilities for integration are a crucial factor because they allow you to connect your CRM software with all of the current tools in your toolbox as opposed to manually importing the data, which could end up costing you a lot of time and energy.